Our Happy Customers

I haven't been here in years. They had a good crowd. The wait time wasn't long at all to be seated. The atmosphere was nice and the food was delicious. We all had the fish fry with sweet potatoes fries. Their gensing honey raseberry tea was "the key drink" for me!! It tasted so good. Our waitress was excellant!! Big Kodus to her I didn't catch her name but she had a splash of red in her hair!! She was very prompt, professional & funny to which made a dining experience fantastic!!

Wheelchair accessibility: It was all on one level very easy to manuever a wheelchair in there.

Jim's has been our favorite for years! We never tire of the freshest seafood and delicious specials. The prices stay reasonable and the portions stay big. The shrimp are always jumbo and the scallops are fresh. Anytime we crave fish fry or any seafood we make our way down. The problem is that the dining room is small and they don't take reservations, which can be frustrating on a Friday night when you're hungry. My advice get here early or go late, right before closing. Call for daily hours because they are limited in staff and vary their hours. Give this place a try - you won't be disappointed

We went for lunch.. I had the fried fish sandwich. Crispy crust, very tender and moist fish inside. My wife had the Triple Platter. She enjoyed it all!
The service was above par. The décor is definitely "fishy" and very clean!

Fantastic place to cure your seafood cravings. We tried everything from the muscles, claims, haddock & even the scallops. Everything was fresh and the staff couldn't be nicer! Amazing place to dine in! I took a pint of chowder to go, that's how good it was!

Exceptional food. Always a good meal. Great service and really fair prices. The chowder is consistently fantastic.

We found The Chowder House restaurant accidentally while passing thru the Utica NY area one weekend. The food was amazing and the service was great. Our waitress was very friendly, helpful and courteous.
I highly recommend this restaurant if you're looking for amazing sea food in the Utica NY area. The New England Clam Chowder was the best I've ever tasted!! I highly recommend this restaurant!

Super tasty meal! I had coconut shrimp with rice, broccoli, and sweet potato fries. My husband had Manhattan clam chowder and the fried seafood sampler. Everything was delicious. I'd recommend calling ahead if you plan on getting crab legs though. They also don't have a drink menu, but the waitress was super knowledgeable and recommended some great local beers.

Everything was excellent. Food, service , atmosphere etc.

Kid-friendliness: Bar was separate from dining room

We've ordered their Corn Chowder and (white) Clam Chowder by the quart (to go) numerous times and absolutely adore this place! Fabulous consistency, which in my book, is the most important factor for a chowder. Flavor can always be added if needed, but nothing is worse than watery chowder. A dash of Old Bay, or some salt and pepper, or whatever one prefers, is all that's needed to enhance this, and for under $20 we get two full nights of hearty eating. We've occasionally added an order or two of rolls and they paired perfectly. Quiet, cozy and nautically themed, this little restaurant is a must. My friend loves their fried fish too!

"New England Clam Chowder excellent. Mussels in a butter garlic sauce accented with pepperchinis best ever. Fried clams tasted New England-fresh. Fish Platter cooked to perfection. Nice fresh taste and texture. Egg Custard phenomenal. Peanut butter-Turtle Cheese Cake worth fighting over. Service from welcome to departure friendly, accurate, checked back for satisfaction and knowledgeable about all items on the menu. Small, local neighborhood restaurant with nicely stocked bar, but with BIG QUALITY TASTE AND SERVICE. Prices are perfect for family eating."

"I've been dying to come here. There aren't very many good seafood places around, so it was nice to hear about this place. I'm a huge clam chowder fan and their chowder is amazing. I ended up getting the scallop dinner with the garlic mashed potatoes and vegetables. Everything was cooked perfectly. My waitress was super friendly and kept checking back on me. I highly suggest this place." Kimberly A.n

"Wow what a great place the food is excellent and almost Gourmet level great selection of seafood very comfortable seating full bar what more can I say oh and the best chowder soup on the planet come check this place out you won't be disappointed it is a little pricey but it's worth all the money they ask the food is amazing"

"I love this place. Great food and atmosphere. The best seafood restaurant in the greater Utica area."

"Always great. Amazing Friday Fish Fry luncheon special!"

"I have Celiac Disease. I eat a lot of baked and broiled fish. This is some of the best. Well seasoned, perfectly cooked. Absolutely delicious."

"Our food was so good! We all had NE Clam Chowder, clams, portabella sandwiches and roast beef sandwich!! Great service with a story...just like we like it!!"

"First experience was excellent, waitress was very nice, the atmosphere is cozy and the food was delicious!"

"you come for the haddock but you stay for the chowder. 10/10 will recommend."

"Favorite restaurant. Terrific seafood and great staff. Highly recommended."

"loved the chowder and the Cajun shrimp over penne with pesto"

"Food is always delicious and hot. Friendly staff and hostess. Warm and friendly environment. Great service."